Internal Communications Case Studies


Internal CommunicationsLaunched Internal IT Program

 


Challenge

Launch IT program to employees helping them understand the purpose of the program, the services it provides and how it can benefit them.

How we helped

Developed a “Communications Plan” which included messaging, tactics and print, interactive and video marketing materials.
Managed all aspects of the launch.

Comments

IT program launch a success.

 

Implemented Global Financial Reporting Process


Challenge

The company’s financial executives objective was to Implement streamlined global financial reporting process.

How we helped

The team interviewed team members, developed content, designed & programmed a Self-Learning e-Tool followed by conducted global Webinars in which training of 150 CFOs worldwide in three days.

Comments

The company implementation team members followed up with 3 waves of emails and phones calls to Webinars CFO trainees and found trainees had a complete understanding of the process change and companies updated financial reporting software tool.

 

Communicate Generic Drugs Deficiencies


Challenge

Communicate company procedure for reporting deficiencies found in the production of generic drugs.
Share case studies without specifics of drug, study team members or country study took place in.

How we helped

Working from interviews and study notes, our team developed content outline, script, animated characters to tell the story of the study. Delivered to company on company’s intranet site.

Comments

The concept is to deliver information in an entertaining and convenient manor.
Studies show after 72 hours, a typical person can retain about:

• 10% of text that they’ve read

• 65% of an image they’ve seen

• 95% of a video they watched

As human beings we are naturally inclined to respond to visual storytelling.

 

Implement Global Package Development Processes


Challenge

In and effort to improve time and cost efficiencies for packaging development the company’s supply chain executive team engaged in the developed of streamlined processes and new software tools. Their challenge was how to implement a complex standard global process for packaging development worldwide.

How we helped

The team reviewed multiple resource materials and developed content, user interface, graphics, video, animations with voice over’s that was used for classroom training and as a SWARM compatible self-learning tool.

Comments

This global learning solution transcended language and cultural differences and continues to be an enjoyable learning experience worldwide.

 

Implement Sales Forecasting & Business Intelligence Processes


Challenge

A pharmaceutical company was implementing new software & process implementations to forecast sales and business intelligence.

In an effort to reduce timed used by sales people to report Sales Forecasting & Business Intelligence information new procedures & software was developed by IT. The challenge was how to train sales with a minimal amount of interruption to daily responsibilities.

How we helped

I reviewed multiple resource materials, interviewed both software programmers and process users, compiled process improvement feedback and made recommendations to IT executives.

Next the team developed a well thought out and very engaging learning experience. Webinars were conducted over a 5 day period and supported by and easy to use and entertaining user interface with supporting graphics, video, animations and voice over’s.

Final deployed was a SWARM compatible self-learning tool.

Comments

The team received a standing ovation from many trainees and an A+++ score from IT and Sales Executives.